Privacy policy.
Rizzi Property Ltd
Last Updated: 25th July 2025
1. Introduction
At Rizzi Property Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are registered with the Information Commissioner’s Office (ICO) under registration number ZB934844.
2. Information We Collect
We may collect and process the following personal data:
Contact details (name, address, email, phone number)
Property details (management agreements, rental agreements, ownership status, tenant records)
Financial information (payment details, rental history, bank details)
Identification documents (passport, driver’s licence, utility bills)
Correspondence records (emails, letters, phone call logs)
Website usage data (IP addresses, cookies, browsing history)
3. How We Use Your Information
We use your personal data for the following purposes:
Managing rental agreements and property transactions
Processing payments and invoices
Conducting tenant reference checks
Complying with legal and regulatory obligations
Communicating with tenants, landlords, and contractors
Improving our services and website functionality
Handling complaints and disputes
Personalising your website experience
Processing online inquiries and customer support requests
4. Lawful Basis for Processing
We process personal data under the following legal bases:
Contractual necessity: To fulfil rental agreements and property management obligations
Legal compliance: To meet regulatory requirements and prevent fraud
Legitimate interests: To improve our services and ensure efficient property management
Consent: For marketing communications and website tracking (where required)
5. Sharing Your Information
We may share your data with:
Landlords, tenants, guests, and guarantors (as applicable)
Contractors and service providers for property maintenance
Legal and financial professionals
Government agencies and regulatory bodies (if legally required)
Debt collection agencies (where necessary)
Third-party service providers for website analytics, hosting, and email marketing (where consent is given)
We do not sell or rent your data to third parties.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, in accordance with legal and regulatory requirements. When data is no longer required, we securely delete or anonymise it.
7. Security Measures
We implement appropriate technical and organisational measures to safeguard your data against loss, unauthorised access, or disclosure. These include encryption, secure access controls, and regular security assessments.
8. Your Rights
Under the UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to or restrict data processing
Withdraw consent for marketing communications
Data portability, where applicable Lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk
To exercise your rights, please contact us using the details below.
9. Cookies and Website Tracking
Our website uses cookies to enhance user experience. Cookies help us analyse website traffic, personalise content, and improve our online services. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.
We may also use third-party tracking tools, such as Google Analytics, to monitor website traffic and user interactions. These tools collect anonymised data and do not personally identify visitors.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage users to review their privacy policies before providing any personal data.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
This policy may be updated from time to time. Please return here for the latest version.